The Iowa Land Records team has been hard at work improving the e-submission interface, informally called “E-Submission 2.0.” Developers will be completing updates to the recorder’s interface through the end of calendar year 2019. Several counties are already using the new interface to review e-submission documents, and all counties are expected to be using the new interface in early 2020. The focus will shift in 2020 to making significant updates and improvements to the customer interface.
In order to properly address the concerns of customers, the Iowa Land Records team has been working to gather feedback from current e-submission customers. Earlier this year customers were asked to participate in one of two webinar-based focus groups aimed at gathering direct feedback to help guide the development of the new customer interface. Customers were given a demonstration of the current e-submission processes and were asked to provide open and honest feedback about its functionality. Additionally, customers who attended regional seminars across the state as part of the 2019 Spring Seminar Series were asked to submit their feedback and ideas. All customer comments were collected and presented to the planning team responsible for updating the application.
Our team will seek additional customer input as the new interface is developed in 2020. The goal is to ensure that E-Submission 2.0 is a more efficient and user-friendly experience for all customers submitting real estate documents for official recording.
Single Page View
A one-page work flow will make it easier for customers to see all data for a group on one page.
The new E-Submission Customer interface will require fewer clicks for document submission.
Less Data Entry
Submitting a document with the new interface will require less data be entered or keyed.